Our company has been actively engaged in the automation of business processes in Bitrix24 for various clients for a long time. We have accumulated sufficient experience in the field of automating internal document processing processes for manufacturing enterprises, commercial companies, web studios, educational institutions, advertising agencies, etc. Modern business is actively using the possibilities of automation to reduce document processing time, reduce employee downtime, optimize flow of information within the company. All this is solved quite quickly and successfully. We wrote about this in our cases (for example, about the implementation of B24 at an industrial enterprise ) and we have positive feedback from our customers ( review from a web company ,feedback from an advertising agency.
As a result of active work we noticed that very often after a business process ( BP ) was handed over to a client, he turns to us with the same problem, which sounds something like this: “I understand how the business process works . I understand what result we get at the end of the Lithuania Phone Number List work of the BP. But it is not clear to me how I can monitor the progress of the work of the BP, how I can manage the work of the BP.” It turns out a situation that resembles the search for a black cat in a dark room. No, of course, we have a cat, but try to find her. Visual business processIndeed, many clients have the feeling that the business process lives its own life in wakes up and an incomprehensible task falls on the employee, messages come from somewhere, new tasks appear in the Live feed.
When employees ask the administrator of the B24 portal “what is it and where does it come from?” he shrugs his shoulders and mumbles something about the business processes that contractors from the web studio have filed for them, and now they have to somehow continue to live with them. Therefore, let's look at real examples of how to monitor the operation of a power supply unit, what options are available for managing them in Bitrix24. We will show how to view the current state of the PSU, how to stop the process, where you can see that the process is running or has completed its work. During the functioning of business processes in B24, it is necessary to monitor their current work. Monitor statuses, see if there are any frozen PSUs, remind employees who forgot to close tasks and thus slow down the work of PSUs.
Where to look for business processes in Bitrix24 and how to manage them
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