Implementation of 1C Bitrix24 in a large IT company

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sobitaplabony
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Implementation of 1C Bitrix24 in a large IT company

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One of the main advantages of CRM Bitrix24 is its versatility which allows you to use the system in almost any business. But, anyway, when implementing the system, there are situations when its functionality is not enough. What to do then? Choose another CRM. But among domestic developments, it is almost impossible to find a CRM with great functionality. There are platforms that have one or two additional features. But at the same time, other functions that are in Bitrix24 may be missing. In addition, Bitrix24 has additional functionality that makes the system a real electronic environment for the entire company. This includes setting tasks for employees, and internal messengers, and telephony, and many more useful and convenient things.

The cloud has a number of advantages no costs for technical support, ensuring reliability and security). But the cloud has a major drawback - low flexibility and poor adaptation to user needs. What can be done in the cloud version of Bitrix24? Create new fields, add and edit deal stages, lead statuses, set up access rights to CRM sections. That's practically all that can be done. But very often this is not enough. And Namibia Phone Number List the alternative here is the "box". For example, we were approached by specialists from Prof-It Group, who set a number of tasks for finalizing the boxed version of the system, taking into account the specifics of the work of changing the stages of the transaction if the necessary data in CRM is not filled- disable a number of regular CRM features that do not comply with the work regulations of company managers.

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Prof It Group is a major integrator in the field of IT solutions. The company's specialists deployed the Bitrix24 Corporate Portal based on their technological platform. Thus, technical support issues were resolved by the company itself. But it was required that the functionality of the system fully comply with the regulations for the work of managers. However, the necessary functions were missing, and the system settings did not allow achieving the necessary capabilities. Since a serious refinement of the regular functions of Bitrix24 was required, the Terms of Reference (TOR) for the implementation of the system were first agreed with the customer. It was one of the most complex and lengthy processes in this project.
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